Suicide and Online Communities – iFroggy Network

http://tinyurl.com/nc4jck Dealing with Suicide on Your Online Community or Forums: How You Can Help and Protect Everyone. My friend Patrick O’Keefe over at iFroggy.com (and the author of “Managing Online Forums” http://www.managingonlineforums.com) has written a really good article on dealing with suicide threats in forums or communities. This is Child…

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Summer 2009 Update – really brief

I’m at CrispThinking.com as Head of Safety. I just got back from a really great week in London where I attended the CEOPs session (amazing!), FOSI sessions (round table) and ENISA Awareness Conferences (presented). Met some fabulous people. The connections have been really good during the past 2 months. More…

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Kids are Customers Too

I’ve spent the past week dealing with our subscription queries sent to our Membership CS (Customer Service – interlude: don’t you hate it when people use acronyms and never explain them? Especially when they make them up. Argh!). It’s been a year or more since I’ve spent this much time…

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